First Five Common Problems with the iPhone 6 Plus and Available Fixes/Workarounds

Apple's newest iPhone devices, the iPhone 6 and iPhone 6 Plus have just arrived recently in the smartphone market. While many have been impressed with both phones' sophisticated looks, early issues on the devices, particularly with iOS 8.0 have frustrated a number of the first iPhone 6/6 Plus owners. And don't forget the disappointing "bending" issue with the new iPhone.

Apple's way to address these early glitches on the new iPhone devices was through an immediate rollout of a follow-up version of mobile operating system, the iOS 8.1 and iOS 8.0.2 (except for the issue on "bending").

However, there are still some problems that remained unresolved with these patches.

In this article, we've summed up five or make it six of the lingering iOS 8 problems with the iPhone 6 Plus, along with the available workarounds that might help get these problems fixed before you finally decide to take a trip to the Apple Store.

1. Wi-Fi Problems 

Wi-Fi issues like slow speeds, intermittent connections, and inability to connect to certain wireless networks are among the first network problems to emerge on the new iPhone 6 Plus. For some reasons, small updates and iOS releases deliver wifi issues to an iPhone device. Some users have reported they are having trouble using their iPhone to print to a wireless printer.

Due to the variety of factors that may cause connectivity issues on the new iPhone, finding a real fix is a big challenge. So far, this is what we've got for you to try on, and hopefully would fix your iPhone's Wi-Fi problems.

The following methods are applicable for those using or connecting to home networks.

1. Install the iOS 8.1 update on your device (if you haven't yet upgraded). To do so, go to Settings, select General, tap on Software Update and finally, select Download & Install.

2. Reset or power cycle your wireless router. Power cycling of the router is a recommended procedure in fixing wireless connectivity issues. To power cycle a router, all you have to do is to unplug it from the power source, wait for at least 30 seconds and then plug it back in. This does the trick most of the time.

3. Restart your iPhone. A phone restart is recommended after power cycling or restarting the wireless router. Doing so will refresh your iPhone and re-established connection to the router. Also try to move your router to a different area in your house or office to see if there are some improvements on the your network connection.

4. Reset network settings. Resetting network settings does not wipe any data from your iPhone, rather it will only restore the network settings to factory defaults. Follow these steps to reset your iPhone 6 Plus network settings:

a. Tap on Settings.
b. Select General.
c. Tap on Reset.
d. Select Reset Network Settings.

If necessary, enter your passcode and wait for the iPhone to reboot. You may also need to enter your router password again and test to see if you can already connect to your wireless/home network. If you still can't connect, then try to turn off or disable WiFi network lockation services on your iPhone.

Here's how:

a. Tap on Settings.
b. Select Privacy.
c. Tap on Location Services.
d. Select System Services. Toggle the switch to turn the feature off.

You can also try to toggle WiFi off, restart the iPhone, then turn Wi-Fi back on to see if this helps.

2. Battery Problems 

Generally, the iPhone 6 Plus battery life is fine but to some users it's the opposite, especially after the latest update to iOS 8.1 version.


If your iPhone 6 Plus battery drains so fast that it won't last a day under average use, then you should check your phone's battery usage. Here are the steps to check your new iPhone's battery usage:

1. Tap on Settings.
2. Select General.
3. Tap Usage.
4. Select Battery Usage.

From the Battery Usage screen, you will see the Usage and Standby. If both are showing the same, then it means something is not right with your new iPhone.

We therefore recommend resetting the settings and deleting any recently installed apps on the device. One way to reset settings on the iPhone 6 Plus without deleting files is through Reset All Settings.

Follow these steps:

1. Tap on Settings.
2. Select General.
3. Tap Reset.
4. Select Reset All Settings.

If you suspect an app is using much of your phone's battery life based on what you see in the battery usage details, then you may consider deleting unnecessary apps from your device. Among the apps that caused major battery drain include Facebook, Google Hangouts, and other similar apps with background activity.

If your iPhone 6 Plus seems to be slow or getting unusually warm, press the Power and Home buttons to reboot the phone.

3. Bluetooth Issues

Some iPhone 6 Plus owners are having trouble connecting the iPhone to in-car entertainment and hands free systems. Bluetooth problems, including this have been primarily addressed with Apple's iOS 8.1 release. So, if you haven't yet gone for an update, then you should do this first.

If bluetooth issues remain after updating your iPhone 6 Plus to iOS 8.1. or later version, then try to reset all settings. This means re-seting up your settings but without losing data or apps from your iPhone. To reset all settings, follow these steps:

a. Tap on Settings.
b. Select General.
c. Tap on Reset.
d. Select Reset All Settings.

4. iMessage Problems

Some users have said they are having some problems using the iPhone 6 Plus iMessage service, particularly with messages that are not staying marked as read, while others see no option to leave a group iMessage.


An iMessage problem to unread messages has already been fixed with the iOS 8.1 update.

If you can't leave a group iMessage, most likely it is because there has been a text message in that group at some point. And so you are stuck in the group because Apple won't break text messaging. Another possible cause of this problem is if one of your devices is not running iOS 8 version or it could also be that your computer is not running on OS X Yosemite. If this is the case, then you need to update your operating system for it to pass the minimum system requirements, so as to get iMessage to work properly on the device.

5. Cellular Problems

If your iPhone 6 Plus cellular connection is sluggish, or is stuck on 3G or Edge, then try these workarounds:

a. Verify Airplane mode and ensure it is turned off or disabled. Toggling the Airplane mode on, waiting a minute and then turn it back off, are also recommended to force the iPhone to grab a better connection to a tower. To do this, open the Control Center and tap on the Airplane mode icon, wait for a few moments, then tap it again to turn the feature back off.

b. Toggle Cellular Data. Another trick is to turn Cellular Data off and on. To do so, go to Cellular, tap Cellular Data, then toggle off/on.

c. Remove the SIM card/restart. You can also try to remove the SIM card from your iPhone, wait for a few seconds, restart your iPhone, wait for a few more seconds, power off the iPhone, place the SIM card back in and turn the phone back on.

If problem remains after performing all these methods, then please contact your carrier or Apple Support as there may be a fault on the hardware that is causing problem on your device.

As for the iPhone 6 Plus bending problem, we recommend using a case, avoid keeping the iPhone in a tight pocket or back pocket, otherwise, talk to Apple or your phone carrier about having a phone replacement (if necessary).

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